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19 January 2017

ELEVATE names Rohit Kamat as Senior Vice President, Information Technology

ELEVATE has appointed industry-leader Rohit Kamat to the newly created role of Senior Vice President (SVP), Information Technology (IT). Rohit brings over two decades of technology, systems and information security insight including previous roles as co-founder of QualNimbus, a testing, inspections and certifications (TIC) industry SaaS solutions startup, and as Vice President of Market Development and Supply Chain Information Solutions for Bureau Veritas.  

As SVP, Information Technology, Rohit will lead a number of customer and internal technology initiatives across ELEVATE's expanding and integrated portfolio of services. Rohit will report directly to Ian Spaulding, Chief Executive Officer. 

“We are delighted to welcome Rohit and his passion for leveraging technology to improve customer experience and deliver strategic business transformation,” Ian said. “His general management skillset and experience will accelerate the journey of technology products from concept to market. One of Rohit’s first priorities will be to focus on building out intuitive and value-added information solutions for our customers and improving service delivery turnaround times via increased automation and integration."  

“I am excited about leading ELEVATE’s IT organization and technology-driven initiatives that will enhance business performance and create value for our customers and people,” said Rohit. “Having worked in the TIC, supply chain and IT space, ELEVATE presents a unique opportunity to build solutions that enhance the productivity of our associates, deliver supply chain insights and value-added services for our customers that improve their sourcing and risk management.” 

Rohit Kamat has proven experience in formulating and executing business, IT and digital strategies aligned with corporate objectives in multinational organizations. This includes leadership roles at QualNimbus, Bureau Veritas, Dell, Capgemini and Ernst & Young. He earned his MBA from The University of Texas at Austin, and his BE in Electrical & Electronics Engineering from Karnatak University. 

For more information about this story, contact This email address is being protected from spambots. You need JavaScript enabled to view it., Director, Marketing and Communications, ELEVATE




ELEVATE is the leading business risk and sustainability solutions provider. We deliver improved organizational performance through sustainability and supply chain assessment and auditing, consulting, program management and analytics. We shape the industry with our innovative solutions to complex problems, by designing and implementing customized programs and technology that provide complete insight into risk and improve supply chain and sustainability performance. ELEVATE is headquartered in Hong Kong, and the company’s 400 employees oversee work in over 110 countries through dedicated offices in Australia, Bangladesh, Brazil, China, Germany, Hong Kong SAR, India, Japan, Mexico, Pakistan, Singapore, Turkey, UK, USA and Vietnam. 


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New worker insights from Bangladesh

Click here to download full report

Laborlink Report

New worker insights around factory interventions

Laborlink Report: Bangladesh Collaborative



New worker insights around factory interventions with key recommendations for improving workplace communication and safety in garment factories.

With financial support from C&A Foundation, Laborlink implemented a two-year, multi-brand collaborative program to better understand and address, from the worker’s perspective, some of the underlying causes for poor working conditions in Bangladesh's garment factories.

Between July 2015 and August 2017, the Laborlink Bangladesh Collaborative (LBC) program used mobile technology to collect anonymous feedback from 53,203 workers across two separate survey modules: Workplace Safety and Workplace Communications.

In total, nearly 130 baseline and follow-up surveys were completed across 40 factories that supply to American Eagle Outfitters (AEO), C&A, or Tesco.

    • Four recommendations for turning worker insights into action: 
      1. Workplace Communications: Implement more trainings and eLearnings to improve worker-management relationships and reduce the prevalence of abusive language in your factory.
      2. Grievance Mechanisms: Build awareness on how to use factory grievance mechanisms and communicate all follow-up actions to inform workers of how complaints are being addressed.
      3. Workplace Safety: Increase safety protocol communications so workers understand what actions are being taken by management to create safe and healthy working conditions.
      4. Worker Engagement: Continue engaging with workers to identify new improvement opportunities, and leverage their feedback when designing, implementing, and measuring improvement actions.

    • Download the Laborlink Bangladesh Collaborative Report for program results, factory case studies, and more detailed recommendations for brands and suppliers.


The ELEVATE Leadership Series returns to London on 9 November 2017 with Oxfam’s Erinch Sahan delivering the keynote address at this year’s event, Reactive to Predictive: Future Proofing Global Supply Chains.

As head of Oxfam’s Future of Business Initiative and previously the Oxfam International lead on the scorecard for the Big 10 food companies in the Behind the Brands campaign, Erinch will challenge Leadership Series participants to look beyond the rhetoric of sustainability and address issues that transcend commercial and societal realms.

During his keynote address ‘Fit for Purpose Supply Chains’, Erinch will share Oxfam data to guide next-generation solutions, exploring how good practices will:

    • engage deeply with supply chains 
    • require long-term commitment to and partnerships with suppliers 
    • extend beyond parameters of commodity markets, and make bold commitments to
      transform supply chains.

Joining Erinch, ELEVATE’s team from UK, Europe, USA, and Asia will lend global insights to best practices, starting with ELEVATE CEO Ian Spaulding’s ‘Top Trends and Innovations in Responsible Supply Chain Programs’.

Additional sessions capture proven successes and innovations from top speakers in the industry:

  • The investor view of social performance
  • Future Proof – building the right programme
  • Future Proof – having a direct impact on workers
  • Changing the dynamic for impact – Supplier Ownership
  • The Lightning Round
  • Becoming Predictive – the drive for data and the need for data quality

This is the ELEVATE Leadership Series 2017 in London. Prepare for constructive and provocative dialogue, actionable takeaways, and networking to advance your responsible sourcing plans and programs.

Learn more and access the full agenda here.

Register today as spaces are limited at this key annual gathering of industry practitioners, NGO leaders and academics.

9 August 2017

ELEVATE acquires Laborlink
The future of better worker engagement is here

ELEVATE, the leading business risk and sustainability solutions provider, has acquired Laborlink, including all technology and related business activities, from California-based nonprofit Good World Solutions.

Laborlink is a mobile platform that establishes a two-way communication channel for workers to share their viewpoints in real-time, and for organizations to have clear visibility of worker well-being in their supply chains. Since 2010, Laborlink technology has been deployed in 16 countries and has reached over 1,000,000 workers worldwide.


“The integration of Laborlink technology into our portfolio and assessment process will drive further innovation into the responsible sourcing audit paradigm,” said Ian Spaulding, Chief Executive Officer, ELEVATE. “We’re excited to incorporate Laborlink into the ELEVATE Responsible Sourcing Standard audit and into our customers’ specific audit protocols. We plan to roll out Laborlink’s worker survey and grievance helpline solutions in all audits we perform within one year.”


“Transferring our people and technology to ELEVATE allows us to reach new levels of scale and impact,” said Beth Holzman, Acting Executive Director of Good World Solutions. “Embedding Laborlink and worker engagement into ELEVATE’s 12,000+ audits per year will ensure worker voice is integral to business success. This partnership will make worker engagement supported by technology a central part of auditing, self-assessment, capacity-building and supplier ownership processes.”


The entire Laborlink team from Good World Solutions has joined ELEVATE, and will continue to implement existing programs and scale Laborlink within ELEVATE’s responsible sourcing program. This includes Heather Franzese, Executive Director and co-founder of Good World Solutions, Beth Holzman and Ryan Whitney - who will all continue to lead the Laborlink product and its enhancement as part of the wider ELEVATE portfolio.


For further information, contact:

Bronwyn Alexander, Director, Marketing and Communications, ELEVATE

This email address is being protected from spambots. You need JavaScript enabled to view it.

Beth Holzman, Director, Worker Engagement

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# # #


ELEVATE is the leading business risk and sustainability solutions provider. We deliver improved organizational performance through sustainability and supply chain assessment and auditing, consulting, program management and analytics. We shape the industry with our innovative solutions to complex problems, by designing and implementing customized programs and technology that provide complete insight into risk and improve supply chain and sustainability performance. ELEVATE is headquartered in Hong Kong, and the company's 400 employees oversee work in over 110 countries through dedicated offices in Australia, Bangladesh, Brazil, China, Germany, Hong Kong SAR, Italy, India, Mexico, Pakistan, Singapore, Turkey, United Kingdom, USA and Vietnam.


About Laborlink

Laborlink technology was developed by Good World Solutions, an organization recognized as Best Social Enterprise by Ethical Corporation’s Responsible Business Awards. Used to improve workers’ lives, the Laborlink award-winning platform increases transparency in global supply chains, making workers the agents of their own development and giving companies information they need to source responsibly. Since 2010, Laborlink has reached more than 1 million workers in the supply chains of major apparel and electronics companies in 16 countries.



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New worker insights from Bangladesh

Click here to download full report

2017 06 29 Jen Caruso 31

ELEVATE has announced the appointment of Jennifer Caruso to lead the company's Supplier Ownership program. The leading initiative in the private sector helps retailers and brands develop strategies to recognize supplier performance, and assists suppliers to build out effective responsible sourcing programs to drive impact and help improve their relationship with customers.


Under Jennifer's leadership, ELEVATE helps retailers / customers develop the program, guidelines, policies and graduation path for a supplier ownership program. Similarly, we show vendors how to develop all of the steps towards supplier ownership in the value chain.


Jennifer began her career as a social responsibility specialist at Nordstrom, and then spent nine years at the Fair Labor Association (FLA) prior to joining ELEVATE to advance the Supplier Ownership program.

We’ve invested in robust teams of experienced auditors in the USA, Mexico and Brazil, with regional managers in the US and Mexico covering the Americas, to deliver high quality audits and reports.

ELEVATE’s enhanced operations are delivering benefits to clients in the Americas as we ramp up more assessments of factories and farms.

  • Standards for quality and reports are upheld by our experienced auditors who receive regular training and support
  • We help you manage risk with our knowledge of legal requirements and operating environment
  • Our experienced teams understand the conditions and issues in the apparel, footwear, accessories, agriculture, and electronics industries
  • Our Corrective Action Plan Managers help identify root causes of non-compliances and how preventive actions can meet your goal of sustainable compliance
  • Your volume demands can be met by our enhanced resource levels

What do our clients have to say?

“Based on our experience over the past year, ELEVATE has continued to invest in and expand its capacity to undertake audits, CAP management, and improvement services, and improve the quality of their work…Thank you for your partnership and for exceeding our expectations in more than 10 countries in Latin America. We are looking forward to expanding ELEVATE services to more global regions in the coming year, and have high confidence they understand our business needs and risk tolerances when performing audits on behalf of our company.” 

- Judit Kovacs, V.P. Corporate Supplier Social Responsibility, NBCUniversal

How can we help your program to be more impactful?

Contact your ELEVATE Responsible Sourcing Manager or drop us a line on This email address is being protected from spambots. You need JavaScript enabled to view it..

ICTI CARE, the ethical supply chain program for the global toy industry, has announced that ELEVATE is now accredited to conduct ICTI CARE program audits as part of its 2017-2019 panel. ELEVATE is one of only four approved audit companies selected for the panel, which represents a reduction in the number of third-party audit firms than in the past. ICTI CARE is looking to deepen its working relationship with audit companies to globalize the ICTI CARE program and to ensure that all ICTI CARE audits are of the highest level of quality and integrity. The press release can be found here.

ELEVATE Leadership Series       New York 2017

1 August 2017
Convene Conference Center
237 Park Avenue, New York, New York

New York, 1 August 2017

What's the focus of the Leadership Series in New York?

  • How are your peers responding to emerging trends and how will this shape the market and your ability to improve your program?
  • What are some of the newest techniques for improving social responsibility program performance and effectiveness?
  • How can advanced analytics generate insights to risk and accelerate decision-making and CSR’s ability to support sourcing?
  • What new developments in different geographies and sectors may offer opportunities for wider industry adoption?

New York Event

01.08.2017 08:30 AM

13 Days

  • Stay on top of latest trends in sustainability and supply chain performance
  • Learn and share best company practices
  • Meet experts face to face and network to form new relationships

New York

1 August 2017
Convene Conference Center
237 Park Avenue, New York, New York


Register for New York Event

ELEVATE approved to conduct BSCI audits

Greater impact and transparency in your supply chain with BSCI audits

Customers rely on ELEVATE’s industry expertise and extensive practical experience to gain visibility in their supply chains and ensure social and environmental compliance.


ELEVATE is approved to conduct BSCI audits worldwide. We leverage our close involvement with the Foreign Trade Association (FTA) and past involvement in managing BSCI Quality Control audits, Random Unannounced Checks (RUCs), desktop reviews and BSCI remediation training to deliver insights, analysis and BSCI audits at factories and farms.


Brands and retailers trust ELEVATE auditors for their training and best practices, in-depth audit experience, integrated local and industry knowledge, integrity, reputation and responsiveness.


The ELEVATE difference

Focused and independent

We’re 100% focused on supply chain labour, environmental and business practices and strategic sustainability.

Agile and flexible

We move confidently through a fast-paced industry, remaining dedicated to client needs and expectations.

Industry-leading account management

Our Dedicated Responsible Sourcing Managers are your strategic partner, helping you to move the needle within your programs to create impact and sustained improvement.

Data integrity

Our decade-long repository of supply chain data coupled with rigorous quality assurance standards and insightful data analytics ensure robust data integrity.

Enviable reputation

We are proud of our track record for innovation, integrity, service and quality execution.

Global capacity and reach

Our permanent operational hubs are located in EMEA, North Asia, South & Southeast Asia, and the Americas.

Vertically integrated

We’re vertically integrated and we quickly calibrate our teams to reflect evolving trends.

Featured Solution


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CSR Asia, an ELEVATE company, announces the 12th annual CSR Asia Summit in Bangkok on 26-27 September 2017 - Registration now open!

In January 2017, CSR Asia, one of Asia’s leading sustainability consultants joined ELEVATE, bringing its expertise in advisory, research, training and reporting on sustainable business practices in Asia.

CSR Asia’s signature event is the CSR Asia Summit, the sustainability conference recognized as the premier platform for networking and addressing the latest sustainability challenges and solutions in the Asia Pacific region. It forms part of The ELEVATE 2017 Leadership Series including key conferences in Hong Kong on 27 June and in New York on 1 August.

What:  CSR Asia Summit - Future Proofing Sustainable Business
Where:  Bangkok, Thailand
When:  26-27 September 2017

The CSR Asia Summit will feature a strong emphasis on supply chains with work stream sessions led by ELEVATE subject matter experts on:

  • Factory improvements in the beyond audit landscape
  • Human trafficking, forced labor and modern slavery
  • Gender parity and addressing harassment in factories
  • Innovation in worker engagement and monitoring improvement
  • Supply chain forensics and traceability for more resilient supply chains

CSR Asia will also share successful outcomes from work on agricultural and seafood supply chains, as well as key emerging issues in sustainability and the latest trends in CSR strategy and reporting.

The theme for this year - future proofing sustainable business - will explore how companies are realizing measurable benefits by implementing sound sustainability strategies that are moving from being reactive to predictive.

Although the future is uncertain, businesses see the need to contribute to the global challenges they face, making a contribution to sustainable development in line with core business activities.

Register now to join Asia-based and global business leaders, including CSR professionals, who are proactively managing supply chain risk and high-impact improvement programs.

Learn all about CSR Asia Summit 2017 here.

This email address is being protected from spambots. You need JavaScript enabled to view it. for sponsorship opportunities. There are also opportunities for your organization to showcase its activities though a limited number of side events running parallel to the Summit.

See you in Bangkok!

ELEVATE grows internal team of Higg verifiers and trainers globally

We’re committed to improving sustainability performance in the apparel, textiles and footwear sector.

To serve our clients better, we’ve ramped up our dedication to Sustainable Apparel Coalition’s (SAC) Higg Index Facility Environment Module (FEM) verification program.

ELEVATE now has trained SAC approved Higg verifiers at operational hubs in North AsiaSouth & Southeast AsiaEMEA and the Americas to support verification work for major brands and retailers.

  • 15+ Higg verifiers and trainers on the Higg 2.0 Index Environment Module are currently available for deployment in many countries including China, India, Sri Lanka, Bangladesh, and Vietnam
  • 25 SAC approved Higg verifiers and trainers in total will be available globally in early April, including countries in EMEA (e.g. Turkey, Italy, Portugal, Spain, Bulgaria, Tunisia) and the Americas (e.g. USA, Mexico)

ELEVATE’s Higg professionals approved in Higg 2.0 are helping brands, retailers and manufacturers to better measure and manage comprehensive environmental and social impacts of apparel and footwear throughout the supply chain.

  Our verifiers are qualified to reviews assessments covering:
  • Environmental Management systems
  • Energy use and greenhouse gas emissions
  • Water use
  • Wastewater/effluent
  • Emissions to Air (if applicable)
  • Waste management
  • Chemical use and management

Check out our Environment eLearning course and all online learning opportunities for factories, suppliers and brands/retailers at the ELEVATE eLearning store.

You can now request your ELEVATE audits and assessmentsonline.

Brought to you by ELEVATE - Business Driven Sustainability

Request an audit online at ELEVATE


Easy. Fast. Reliable.

You can now request your audits from ELEVATE faster and more reliably than ever before.

  • Request an audit anywhere in the world through the ELEVATE website
  • Benefit from quicker turnaround on audit pricing and scheduling, plus real-time access to audit management
  • Enjoy greater accuracy and easier scheduling

We already carry out over 10,000 factory assessments per year, and we’ve expanded our capacity. ELEVATE has recently established hubs for the Americas and EMEA with new teams of ELEVATE employees, supplementing our established operations in North Asia and South & Southeast Asia.


Send us requests for your audits now!


You can find easy to follow instructions on our website to help you submit a request for a single audit or multiple audits. Contact your ELEVATE Responsible Sourcing Manager (RSM) with any questions or email This email address is being protected from spambots. You need JavaScript enabled to view it.

ELEVATE acquires CSR Asia

CSR Asia expands ELEVATE’s strategic sustainability offering and enlarges geographic footprint.

HONG KONG, 22 February 2017.

ELEVATE, a leading professional services firm delivering improved social, environmental and business performance in the global supply chain, has acquired CSR Asia, one of Asia’s leading sustainability consultancies.

CSR Asia further diversifies ELEVATE’s strategic consultancy offering to customers to cover Environmental, Social and Governance (ESG) strategy and reporting, research, advisory, and strategic corporate partnerships, and expands ELEVATE’s geographic footprint to include Singapore, Japan, Malaysia, Thailand and Australia.

“CSR Asia’s mission-driven purpose to support responsible, inclusive and sustainable business is a great fit with ELEVATE’s focus on integrated supply chain solutions for brands, retailers, suppliers, factories and workers,” said Richard Welford, chairman of CSR Asia. “Being part of ELEVATE also gives our Asian corporate clients a platform to go global through ELEVATE’s business operations in Europe and the Americas, as well as in Asia.”

“We’re excited that our global customers now have access to a greater breadth and depth of services and products in Asia,” said Ian Spaulding, chief executive officer of ELEVATE. “CSR Asia’s recognized expertise in sustainability perfectly complements and broadens ELEVATE’s supply chain solutions. Our expanded company truly delivers business driven sustainability.”

Richard Welford will continue to serve as the CSR Asia chairman, and executive directors Mara Chiorean and Mabel Wong will oversee CSR Asia’s Hong Kong and Singapore operations, respectively. Erin Lyon will continue to support CSR Asia activities and has moved to ELEVATE’s client services team as director, Europe, based in London.


Bronwyn Alexander, ELEVATE Director, Marketing and Communications, +852 9080 8437, 

About CSR Asia:

CSR Asia is a mission-driven business creating value for clients and partners in Asia by supporting responsible, inclusive and sustainable business. CSR Asia’s offering includes sustainability strategy and reporting, development and community investment, advisory, networks, intelligence and events including Asia’s signature conference on corporate responsibility, the CSR Asia Summit. Through six offices in Asia and the UK, CSR Asia employees deliver multidisciplinary expertise across sectors and in local markets to create positive change.


ELEVATE is one of the world's leading professional services firms specializing in sustainability and supply chain analytics, assessment, consultancy and outsourcing. ELEVATE leads the industry with innovative solutions to complex problems, designing and implementing customized programs that provide complete insight into risk and improve supply chain and sustainability performance. Headquartered in Hong Kong, ELEVATE’s 350 employees work out of 40 countries, including dedicated offices in Bangladesh, China, Germany, India, Mexico, Turkey, UK, USA and Vietnam.

Download the Press Release in PDF format here.

EQT invests in ELEVATE

  • EQT Mid Market acquires a majority stake in ELEVATE, a leading social compliance assessment and improvement service provider headquartered in Hong Kong
  • Strategy is to support the continued growth and development of new services as well as further expansion in the European market via EQT’s Industrial Network
  • Founders and management remain significant shareholders and invest alongside EQT Mid Market

The EQT Mid Market Fund (“EQT Mid Market”) has acquired a majority stake in ELEVATE (the “Company”). The existing management team of ELEVATE, under the leadership of Co-Founder and CEO Mr. Ian Spaulding, will continue to drive the growth and development of the Company.

ELEVATE is one of the world’s leading social compliance assessment and improvement service providers operating in the rapidly growing market for supply chain sustainability and risk management services. With operations in over 30 countries, the Company works with sourcing, procurement, and compliance executives from major US and European companies by providing services to build, implement, and operate effective strategic supplier responsibility programs.

Leveraging leading edge service modules, ELEVATE offers customized programs that help its customers monitor and assess supply chain risk, develop mitigation plans, build supplier capacity, and improve supply chain social, environmental and business performance. The global market for supply chain sustainability is also poised for further growth given increasing regulations, heightened consumer awareness and preferences, and globalization of sourcing and procurement.

ELEVATE was formed in April 2013 with the merger of the companies Level Works and INFACT Global Partners. Level Works was a leader in developing and implementing customized global monitoring programs driving transparency and continuous improvement in factories. INFACT had established itself as the leading factory capacity building advisory services firm.

Mr. Ian Spaulding, Co-Founder and CEO of ELEVATE, said: “We are excited to work with EQT and its network of Industrial Advisors. With its industrial and operational growth-focused approach, EQT is an ideal partner for ELEVATE as we continue to develop superior services to our clients and drive impact for employers, employees and the planet.”

“We are impressed by ELEVATE’s professional management team, innovative service offering and its focus on business driven sustainability. The focus on delivering high quality services to its clients is monumental to its success. EQT looks forward to deploying its global resources to support ELEVATE’s growth and development strategy further,” says Mr. Tak Wai CHUNG, Partner at EQT Partners, Investment Advisor to EQT.

The parties have agreed to not disclose the transaction value.


Tak Wai CHUNG, Partner at EQT Partners, Investment Advisor to EQT Mid Market +65 6595 1834
Kerstin Danasten, EQT Spokesperson +46 8 506 55 334.
Mark Jones, Senior Vice President - Head of Improvement Services, ELEVATE +1 973-885-5191

About EQT

EQT is a leading global private equity group in Europe with approximately EUR 29 billion in raised capital. EQT has portfolio companies in Europe, Asia and the US with total sales of more than EUR 17 billion and approximately 140,000 employees. EQT works with portfolio companies to achieve sustainable growth, operational excellence and market leadership.

For further information, please visit www.eqt.se